A to Z on your Automower Installation
Complexity Made Easy
Process of a professional installation
We will need to get some contact details from you. Mainly your name, email and telephone number. A few questions will be asked about your lawn but we don’t expect you to know the exact size or the gradient of slopes, so not to worry if you are unsure about this. This is also your chance to ask us any questions about Automowers. We can arrange the site visit during this call as well if you want.
Some of this may be done via satellite mapping. Our technician will explain how the Automower could help you, how it operates, and a rough plan will be formulated of how the installation will look and work.
Our installation team will answer all of your questions at this point plus any subsequent queries by telephone or email. We will ensure that the Automower is compatible with your lawn.
Once we understand your needs, and you understand what the robot can do for you, we will design an installation that works – our technicians have extensive experience of many lawn scenarios.
Once we have gathered the required information, we will provide a quotation. This will include our recommendation for suitable machines, a price for each, including installation. we may also list accesories that you might want as well as any recommendations for changes to your lawn to make your Automower work more efficiently.
We can also quote for the machine plus installation materials only, if you wish to self-install. For this option we provide telephone and email support for 30 days to assist you to achieve a successful installation.
From here on, the ball is in your court – there will be no pressure to purchase. If and when you decide an Automower is for you, an installation date will be agreed.
If you have further questions at this point, please ask – we never stop responding to questions. The Automower installation service will include telephone, e-mail and if necessary, onsite support for 1 year from date of installation.
The installation process can be summarised into the following categories.
- Installing of the charging station
- Testing the power supply
- Installation of the boundary wire
- Connecting the boundary wire
- Installation of the guide wire
- Checking the Installation
- Test docking with the charging station